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44

PLENCO CSR Initiative

VII. Manufacturing Products

That Matter

Plenco is committed to providing our employees with the

resources, tools and facilities that allow them to unleash

their creative and innovative capabilities.

We maintain state-of-the-art laboratories, cutting-edge

equipment, continuous on-the-job training, and periodic

academic studies that provide broader and deeper

dimension of our industry.

As part of Plenco’s effort and commitment to having our

workforce fully involved and engaged in the production

and manufacturing process, the company established

Plenco Action Boards (PABs) more than over 30 years

ago. These PABs are housed within all major production

departments of the company. The PAB is a formal forum for

convening employees at all levels of a department to

address issues, concerns and opportunities for greater

efficiency and outcomes. The goal has been and is to

provide a mechanism for continuous dialogue and

exchange of views from employees operating in all parts of

the production process

Plenco works with our customers on a customizable basis

to tailor products that are responsive to their needs. This

includes meeting customer specifications for product

characteristics as well as component thermoset, resin

and molding products that produce lower chemical

emissions and result in better working conditions for our

customers’ employees.

Plenco manages the entirety of our maintenance program

in-house. Plenco’s Engineering & Maintenance Department

is central to plant engineering as it is on call to quickly

address any issues as they may arise (along with the

maintenance department’s considerable preventative

practices and measures). For this reason, the maintenance

department is one of the largest operating departments

within Plenco.

Quality

The goal of Plenco’s manufacturing process is the time-

ly delivery of high-quality products that our customers

can rely on without any doubt. Plenco has an internal

Quality Control structure that ensures this outcome.

Plenco relies on sophisticated and fully developed con-

trol systems to monitor and analyze the production

processes on an ongoing basis. This includes state-of-the-

art, programmable statistical analysis put into place by

Plenco’s chemical engineers and electrical engineers

working in tandem with Plenco’s laboratories.

ISO 9001 Certification

Plenco holds ISO 9001:2015 Certified Quality Systems

Certification. In the fall of 2017, Plenco successfully

underwent its first ISO 9001 audit at the 2015 standard.

In April 2018, Plenco completed its final audit for ISO 9001:

2015 certification.

Six Sigma Program

Plenco maintains a Six Sigma quality assurance

program and philosophy. Currently, Plenco has 14

employees that are Six Sigma-trained (Two of which

are Black-Belt Certified). Their roles are in Produc-

tion Management, Quality Assurance, Engineering

and IT. The objective of the Six Sigma program is to

instill a culture and mindset of efficiency and pro-

ductivity throughout all levels of the company.

Through this commitment, Plenco has seen a significant

amount of savings and increases in productivity in its

processes.

‘5S’ Program

Recently, Plenco has instituted a facility-wide continu-

ous improvement program named ‘5S’. It is a workplace

organization methodology and philosophy originating

from Japan. The five S’s come from the Japanese words

seiri (sort), seiton (set in order), seiso (shine), seiketsu

(standardize) and shitsuke (sustain). The main goal of 5S

is to organize all work areas for optimal efficiency and

effectiveness. The 5S approach encourages constant

attention and awareness of efficient work techniques and

habits. A commitment to 5S principles permeates through

all levels and functions of Plenco. It is but one component

of our commitment to consistency and excellence.

Mutually Beneficial Supplier Relationships

In striving to deliver the highest quality products to

our customers, Plenco is well aware that our final

products are only as good as the component parts

that go into them. For this reason, our relationships

with our suppliers are highly valued and nurtured.

Our operations are affected by the operations of our

suppliers. The health of our business is contingent upon

the health of our supplier’s business. To that end, we

always have sought to develop and maintain mutually

beneficial supplier relationships based on trust, respect

and cooperation. This requires a commitment to transpar-

ent and clear communication of our shared expectations

and responsibilities to one another. Our relationships

with our suppliers are long-standing and have an organic

nature that flows from the openness and trust that which

has existed for many years.

“We would rather do it ourselves, and do it right.”