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33

PLENCO CSR Initiative

Communicating Employee Concerns

Problem Resolution

A three-step process is available to any employee

who wishes to communicate a concern to Plenco

management. Our aim is fairness for all concerned.

STEP ONE

– Talk with your supervisor. If the

concern is not resolved,

STEP TWO

– Bring it to the attention of the

Human Resources Vice President.

STEP THREE

– If necessary request a meeting

with Plenco’s President and CEO.

Plenco strives to ensure fair and honest treat-

ment of all employees. Supervisors, managers and

employees are expected to treat each other with

mutual respect. Employees are encouraged to

offer positive and constructive criticism and are

deserving of thoughtful and equitable responses

from their supervisors and company management

more broadly.

Whistleblower Policy

As part of Plenco’s accountability structure, the

company maintains a Whistleblower Policy that

encourages employees to raise legitimate con-

cerns about the occurrence of illegal, immoral or

unethical actions to their immediate supervisor

or the Human Resources Coordinator. The Human

Resources Department will be responsible for

investigating any concerns, as well as determining

the proper course of corrective action. Insofar as

possible, the confidentiality of the whistleblower

will be maintained in full confidence. Plenco will

not retaliate, nor permit retaliation against a whis-

tleblower who brings forward a legitimate concern

under our Whistleblower Policy.

Employee Conduct and Responsibilities

Plenco expects of all our employees a high level

of conduct, responsibility and respectful behavior.

Employees are expected to perform the functions

of their positions in a safe and attentive manner

that pays respect to themselves and all of their

colleagues.

We believe that we are only truly efficient when high

productivity is achieved with safe work habits. No

job is so important, nor any service so urgent, that

time cannot be taken to perform the work safely.

Individual Conduct

To ensure orderly operations and provide the

best possible work environment, Plenco expects

employees to follow rules of conduct that will

protect the interests and safety of all employees

and the organization.

The Plenco Employee Handbook offers a detailed

listing of actions and behaviors that are unaccept-

able by any and all Plenco employees. These rules

help ensure that employees:

• Respect company resources and property

• Act ethically and fairly in their daily actions and

functions

• Not act recklessly with their own safety and the

safety of others

• Treat all other colleagues (and clients) with

respect in an environment free of any type of

harassment (social, psychological, physical, racial

and/or sexual)

• Not abuse alcohol or drugs or engage in violent

behavior

Any employee who

engages

in harassment;

who

permits

employees under his/her supervision to

engage in such harassment;

or who retaliates

or permits retaliation

against an employee who

reports such harassment is guilty of misconduct

and shall be subject to immediate remedial action

that may include discipline or termination of

employment.

Employment with Plenco is at the mutual consent

of Plenco and the employee, and either party may

terminate that relationship at any time, with or

without cause, and with or without advance notice.